Assistance with daily personal activities
Help with showering, dressing, grooming, medication prompts and getting ready for the day, delivered the way you prefer it done.
Ask about this supportPerth, Western Australia
Support built around your plan, not a template.
We match you with support workers who fit your goals, your routine and your household — and we keep the same faces coming back.
- Self, plan & agency managed
- 24/7 rostered support
- Perth metro & Joondalup
Request a call back
We answer within one business day.
What we support
Grouped the way your plan is
Your NDIS plan splits funding into Core, Capacity Building and Capital supports. We've sorted our services the same way, so you can see straight away which budget a support usually comes out of.
Core
The everyday supports that help you get through the week — personal care, help around the house, getting out and about. Core funding is usually the most flexible part of a plan.
Household tasks
Cleaning, laundry, meal preparation, grocery shopping and the general upkeep that keeps a home running.
Ask about this supportParticipating in the community
Support to get to sport, classes, appointments, work or the pub — whatever "out and about" looks like for you.
Ask about this supportTravel and transport
Wheelchair-accessible vehicles and drivers you know, for appointments, day programs and everything in between.
Ask about this supportHigh-intensity personal care
Complex bowel care, PEG feeding, ventilator and tracheostomy support, epilepsy and diabetes management, delivered by trained staff under nurse supervision.
Ask about this support
Capacity building
Supports aimed at a goal in your plan — building a skill, making a transition, or getting the rest of your plan working properly. This funding is tied to specific goals rather than general use.
Support coordination
We help you understand your plan, choose providers, sort out service agreements and get ready for your next plan review. Levels 1 and 2 available.
Ask about this supportLife stage transition
Finishing school, moving out of the family home, changing jobs or shifting from paediatric to adult services — we plan the change with you before it arrives.
Ask about this supportBuilding life skills
Cooking, budgeting, catching public transport, using a phone, managing appointments — practical skills practised in real settings, not a classroom.
Ask about this supportCommunity nursing care
Registered nurses for wound care, continence assessments, medication management, catheter and PICC line care — at home or in one of our houses.
Ask about this support
Capital & housing
Where you live and what you live with. Housing supports often combine capital funding for the dwelling with core funding for the staff who work there — we can explain how that split works for you.
Supported Independent Living (SIL)
Shared homes with rostered support, including 24/7 and active overnight. You choose the house, meet the housemates, and trial before you commit.
See current vacanciesShort-term accommodation (STA)
Respite stays from a single night to a fortnight, with activities on offer and the same support ratios you'd get at home.
Ask about this supportIndividualised Living Options (ILO)
For people who want their own arrangement rather than a group home. We help design the setup, find the right people, and keep it working.
Ask about this supportGetting started
Four steps, about two weeks
No obligation at any point. If we're not the right fit, we'll say so and point you somewhere that is.
-
STEP 1
Get in touch
Call, fill in the form, or have your coordinator send a referral. We'll ask what you need and whether your plan is self, plan or agency managed.
-
STEP 2
Meet, at your place
A free visit with a coordinator. Bring your plan if you have it handy — and anyone you want in the room with you.
-
STEP 3
Agree the details
We write up a support plan, a roster and a service agreement in plain English. You approve it before anything starts.
-
STEP 4
Meet your workers
You meet the team before their first shift. If someone isn't the right match, tell us and we'll change it — no awkward conversation required.
About Aorix Care
Small enough to know your name
We started Aorix Care after watching too many people cycle through a different support worker every fortnight. Consistency is the whole point: the same people, who know how you take your coffee and which days are hard ones.
We support participants of all ages across the Perth metro area, from Joondalup to Rockingham, and we work with self-managed, plan-managed and agency-managed participants alike.
Every worker on our team holds a current NDIS Worker Screening Check, a Working with Children Check, first aid certification and completed NDIS Worker Orientation.
Replace with a photo of your team or a participant (with written consent on file)
-
Choice and control
You pick your workers, your schedule and your goals. We fit around them rather than the other way round.
-
The same faces
We roster for continuity, not just coverage. Fill-ins are introduced before they start a shift.
-
Plain English
Agreements, invoices and plan notes written so you can read them without a support coordinator translating.
-
Say something
Complaints get a name, a timeline and a written outcome. You can also go straight to the NDIS Commission at any time.
Vacancies
Two SIL vacancies open in Perth's northern suburbs. Both homes have accessible bathrooms, a shared living area and active overnight support. Replace this block with your live vacancy listings, or link it to a dedicated vacancies page.
Common questions
NDIS, explained plainly
If your question isn't here, ask us. We'd rather answer it once properly than have you guess.
What is the NDIS?
The National Disability Insurance Scheme is an Australian government scheme that funds supports for people with a permanent and significant disability. Rather than paying providers directly for a fixed set of services, it gives you an individual budget and lets you decide who delivers your supports.
Am I eligible?
Broadly, you need to:
- Be under 65 when you apply
- Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa
- Have a permanent disability that substantially affects everyday activities
- Need supports that are considered reasonable and necessary
The National Disability Insurance Agency makes the final decision. We can help you gather evidence before you apply.
How do I apply?
Contact the NDIA on 1800 800 110 or apply through the NDIS website. You'll need evidence from your treating health professionals about your disability and how it affects you. If you're approved, you'll be invited to a planning meeting where your first plan is built.
What's the difference between self, plan and agency managed?
- Self-managed — you pay providers yourself and claim it back. Most flexibility, most admin.
- Plan-managed — a plan manager pays invoices on your behalf. You can use unregistered providers.
- Agency-managed — the NDIA pays registered providers directly. Least admin, registered providers only.
We work with all three.
Do I have to sign a fixed-term contract?
No. Our service agreements have no lock-in period. You can change your supports, reduce your hours or leave with two weeks' notice. If you need to stop sooner because of a hospital admission or a change in your plan, we'll waive the notice period.
What if I'm unhappy with a support worker?
Tell your coordinator and we'll change the roster — you don't need to justify it. If you'd rather not raise it with us, you can contact the NDIS Quality and Safeguards Commission on 1800 035 544 at any time. Using the Commission never affects the supports you receive from us.
Can someone else make a referral for me?
Yes. Support coordinators, plan managers, family members, hospital discharge teams and allied health professionals refer to us regularly. Use the enquiry form and tell us the relationship — we'll contact the participant or their nominee directly to confirm they want to proceed.
Not sure where to start?
Call us and describe your situation. If we can't help, we'll tell you who can — there's no sales pitch at the end of it.
Contact
Get in touch
Office hours are Monday to Friday, 8:30am–5:00pm. Rostered supports run 24/7, and there's an on-call number for participants and their families outside business hours.
-
Phone(08) 6555 0100
-
Emailhello@aorix.com.au
-
OfficeSuite 4, 22 Example Street
Joondalup WA 6027